HomeTerms & Conditions

Welcome to the www.holiday247.in (“Holiday247,” “we,” “our,” “us”) website (collectively, the “Site”). Use of the Site is governed by the following terms and conditions. By using the domain and sub-domains of www.holiday247.in (the “Site”) you agree to these terms and conditions. If you do not agree with any part of these terms and conditions, you must not use the Site. We reserve the right to amend these terms and conditions at any time. You must read, agree with and accept all of the terms and conditions contained in this “Terms & Conditions” and the “Privacy Policy”, which include those terms and conditions expressly set out below and those incorporated by reference, before you use Holiday247.com. All amended terms automatically take effect when these Terms & Conditions are updated. Your continued use of the Site following the posting of changes to the Terms and Conditions will mean you accept those changes. Please return to this page periodically to review any changes.

www.holiday247.in can help you plan your travel by connecting you with relevant travel agents and tour operators. Keep in mind when using www.holiday247.in that we don’t sell any tours or travel related products on our website. Nor do we endorse, verify or in any way guarantee any of the tour or other travel products listed by third party on our website.

1.Terms of Service: Travel Providers  (means “Travel Business Owner”, “Travel Agent”, “Tour Operator”, “Hotel Owner”, “Any Travel Service Provider”)

Any travel providers, tour operators and travel agents agree to the following terms of service. It is expected that all travel providers maintain professional conduct in the content they display on www.holiday247.in and in interacting with the members of www.holiday247.in and to travelers whom lead data may have been purchased. www.holiday247.in reserves the right to cancel accounts without notice and/or refund in cases of violation of policy.

  • Travel agent should not hurt the privacy of the traveler whose travel information they have purchased from Holiday247.com.
  • Travel agent should only communicate with the traveler as per the communication medium suggested by the traveler.
  • Travel agent should not forward the purchased travel details to other person or other travel agent. And also should kept the information secure from being public.
  • Travel agent should not re-market the purchased traveler information.
  • Travel agent should clear everything to the traveler about the travel plan including the cancellation and refund policy before accepting any payment.
  • Travel agent should keep the document like passport copy, ID proof secure as and when provided by the traveler and shouldn’t misuse it.
  • Travel agent should clearly specify the cancellation and refund policy covering all the cases as can be identified.
  • Travel agent should provide the receipt of the payment within 24 to 48 hours of the payment processed by the traveler.
  • Travel agent should take care of all the direct/indirect taxes imposed by the Government/Authority of the traveler country, travel agent country & traveling countries.
  • Travel agent should well prior update the traveler on the changes in the plan if he willing to make and those changes should be mutually agreed upon.
  • Travel agent should reply to the customer complaint posted on Www.holiday247.inor any other site. Holiday247.in has power to cancel the membership if found guilty in any case.
  • Travel Agent should not pressurize the travelers to book the package with them and should value the response as provided by the traveler.
  • Travel agent should not shutdown the business without prior notice to the travelers.
  • In case of any personal damage to the Travel Agent like loss of the company in earthquake or loss of life in earthquake, the travel agent should make the provision to somehow update the traveler may be through the direct friend or family member.
  • Travel agent should validate the existence of the traveler for any social and criminal activities.
  • Travel agent should take the traveler calls and should timely respond to the email from the travelers. Must tries to remain reachable before/during/after the travel duration of the travelers.
  • Travel agent should timely verify their account with Www.holiday247.inby providing the valid documentary proof as needed to validate the existence of the travel business and the person(‘s) involved thereof. Also should notify us in case of any changes.
  • Holiday247.in can change the pricing of the lead as per the market rates and can also charge travel agent taxes if any applicable in future.
  • Holiday247.in is free to provide the traveler any verification document of the travel provider as provided by the them during the verification process (company owner’s and company’s document) if asked by the traveler.
  • Holiday247.in will not delete the travel agent profile or business page if the traveler has posted the reviews. Since showing the reviews of past clients we can encourage travelers to make educated choices.
  • The validity of the purchase lead credits is 90 days from the date of purchase. After that, it will automatically expire. Any payment towards lead credits is non-refundable under any circumstances.
  • Holiday247.in does not guarantee any conversions or even positive responses from leads. Its up to the traveler to decide on how they respond. You can improve your chances of getting a response by sending correctly formatted emails with detailed and relevant information.
  • Travel Agent should download and store on a regular basis the information of the purchased leads. Although we don’t expect any downtime but we cannot guarantee the continuous stability of the hardware & software behind the server. Holiday247.in will not be responsible in cases of lost lead data or business loss in case of the server failure or non-performance of the resources behind the website. We will do our best to recover lost data if it should ever occur, but the best thing to do is download your leads on a regular basis.
  • Holiday247.in reserves the right to block the travel agent from accessing leads in case of following activities and will not refund any balance of credit.
  • Disputes raised by the travelers against the travel agent. The account will remain blocked until the dispute is resolved as per the satisfaction of both parties. Failure to resolve the dispute within 14 days may result in permanent blocking of the account.
  • It is identified that the agent is communicating in an unprofessional manner via any media with the traveler.
  • Providing the false presentation for the refund request.
  • Number of the false refund request is higher than 25% of the purchase leads in any point of time.
  • Identified as being involved in any fraud business practice at any point of time.
  • Marked as fraud by similar marketplaces.
  • Giving false commitment about the package, price, inclusion etc to traveler for conversion.
  • Failure to serve the traveler as per the offered packages.
  • Identified that the Account verification documents expired or become invalid at any point of time.
  • No order since last 365 days. Agent need to re-verify the account to regain the access.
2. Terms of Service: Travelers and Members
  • Travelers should fully understand and evaluate the offering before confirming a trip with a travel provider. Www.holiday247.inis not involved in any way in the transaction carried out between the traveler and the travel provider.
  • holiday247.indoes not endorse or in any way represent any of the travel providers listed on the website. Holiday247 simply connects travelers with relevant travel providers. Travelers are responsible to use their own discretion and research any product before making a booking with any travel provider.
  • holiday247.in is not responsible for any complaints or failure of any travel agent to provide any service.
  • Any refund or cancellation for the travel offer must be managed by the involved parties. holiday247.in takes no responsibility for providing refunds or negotiating with any third party agents listed on the website.
  • holiday247.in may at times show sample itineraries and pricing which is subject to change as per the trip requirement. Sample itineraries often don’t match what may be available from any of the travel providers or actual quotes received. We provide these so that the traveler planning to a particular destination can gain additional insight to destination he is planning to travel.
  • After the inquiry is posted by the traveler it is passed on to a maximum of four travel agents/travel providers all of whom are listed on our website. All the future correspondence with the traveler for the suggested trip will be done by the travel agents who are providing the quote.
  • If a travel provider fails to provide good service or fails to deliver the traveler may raise the complaint with holiday247.in so that we can evaluate the travel agent. This may result in the removal of the travel agent profile from the website.
  • holiday247.in keep the record of the travel information for the timely promotional activities. Traveler can trust Www.holiday247.inthat personal information/travel plan shared will not be disclosed to the external world apart from the assigned travel agent.
  • Traveler can unsubscribe from any communication receive from us directly through our website by clicking hereor emailing us a [email protected]
  • We suggest that travelers should never share their financial information like Bank account details, Credit and/or Debit Card information to the travel provider, as they can be misused.
  • The traveler should collect all the Payment & Tax receipt directly from travel agent. As we are not responsible for processing any direct/indirect taxes as or may be suggested by the Government of India or by the Financial authority for the destination(‘s) the traveler is willing to travel.
  • The traveler should collect all the payment voucher, booking voucher and confirmation well before the commencement of the trip. The traveler should also verify the booking details with hotels, taxi company etc as provided by the travel agent.
  • For any physical/non-physical or personal losses to the traveler during the travel are the responsibility of the traveler or if otherwise covered in the cancellation/refund policy provided by the travel agent along with the travel offering.
  • Traveler should also validate the existence of travel agent online/offline before accepting any offer. The traveler has the right to ask the travel agent or Www.holiday247.infor the authorization document like travel agency incorporation certificate, travel agent ID proof, etc. to establish the trust. Travelers are also advised to check the agents profile on Www.holiday247.inand other platforms like Tripadvisor to look at reviews from past customers before making a booking. Travelers should not hurt the privacy of the Travel Provider and should not misuse the document as provided on behalf of the travel agent by Holiday247.com.
  • holiday247.instrongly recommends travelers to purchase travel insurance, which may help to recover certain change, damages and cancellation fees.
3. General Disclaimer

Www.holiday247.inshall not be liable for failure of travel service providers, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators, travel agencies and consolidators to perform the services offered by such provider. Www.holiday247.indoes not guarantee or insure the services to be provided by any provider, the financial position of such providers or the reimbursement to you from any loss experienced as a result of the financial condition of such provider. In the event that a provider defaults prior to providing the service to you for which payment has been made, the sole recourse for refund shall be with the defaulting provider. In those situations in which a provider defaults prior to providing services you may pursue any recourse against the provider for refund, which may be permitted by law or statute.

Except as expressly stated herein, www.holiday247.in assumes no responsibility for actions relating to travel services beyond the control of www.holiday247.in or its employees. Www.holiday247.inis not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, nonperformance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any provider of Travel products. www.holiday247.inshall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to payment for such service.

Www.holiday247.indoes not guarantee, endorse, validate or promote other advertiser products and services that are advertised on this web Site.

www.holiday247.in (including its directors, officers, employees and their respective successors, heirs and assigns) shall not be or deemed to be responsible or liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or for any lack or deficiency of services provided by any person (including any airline, travel agent, tour operator, hotel, facility or similar agency).

4. Using our Services
  • You cannot use this website illegally or in violation of these terms and conditions.
  • You agree that all information you provide is accurate.
  • You can only make reservations for yourself or for someone you are legally authorized to act on behalf of.
  • You agree to abide by the airline, travel agent, tour operator, hotel, facility or similar agency terms and conditions.
  • You give us the right to use the content of any email you send us for any purpose.
  • We reserve the right to change these terms and conditions at any time.
  • Content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Illegal usage of this website is prohibited.
  • The websites content cannot be used on other prohibited or objectionable sites.
  • We reserve the right to deny access/service to anyone.
  • We reserve the right to correct typographical, printing or clerical errors in any material published across the site.
5. Limitation of liability
  • Travel is risky and can be dangerous, and we are not responsible for its dangers or consequences. We recommend that you review government advisories for any destination before travelling. We do not advise travelling to any destination or guarantee the safety of any location.
  • You are solely responsible for obtaining a passport, visa or any other travel related documentation.
  • We do not infer that this site’s content is suitable for any purpose.
  • We do not endorse the hotels, advertisements, travel providers or links to third parties.
  • The airline, travel agent, tour operator, hotel, facility or similar agency is independent contractors, and we are not responsible for anything they do.
  • We disclaim all warranties.
  • We do not guarantee the accuracy of our information, and we disclaim liability for any content errors or any consequences of such errors.
  • We are not responsible for any consequences of your use or viewing of this website.
  • You agree to indemnify us against any claims resulting from your violation of these terms and conditions or any claims that are in excess of these terms and conditions.
6. Currency Rates

Currency rates are subject to change, are not guaranteed to be accurate, and are not determined by . No contract or agreement exists between this site and you, except these terms and conditions.

7. Eligibility

The Site, application and services are intended solely for persons who are 13 or older. Any access to or use of the Site, application or services by anyone under 13 is expressly prohibited. By accessing or using the Site, application or services you represent and warrant that you are 13 or older.

8. Trademark

Trademarks including “Holiday247”, “Holiday247,” “Holiday27 Travel”, “Holiday247 Agent” are the property of Holiday247.in, All rights reserved. All non-Holiday247, Corp owned trademarks appearing on this site are property of their respective owners. Said owners do not endorse nor are they affiliated with Www.holiday247.inor its promotions.

9. Termination

We reserve the right, in our sole discretion, and without liability, to terminate your access to all or part of the Site, with or without notice, for any reason or no reason.

10. Data Scraping

If you abuse this Site with numerous scans, data scraping, or screen scraping, we reserve the right to terminate your access to this Site immediately.

11. Safety Of Data Downloaded

The User understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the Site is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data. Nevertheless, Www.holiday247.inwill always make its best endeavours to ensure that the content on its Site or other information channels are free of any virus or such other malwares.

12. Copyright Infringement

Holiday247.in respects the intellectual property rights of others and expects its users to do the same. It is Www.holiday247.in’s policy, in appropriate circumstances and at its discretion, to disable and/or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights or other intellectual property rights of others.www.holiday247.in will respond expeditiously to claims of copyright infringement committed using the Www.holiday247.inwebsite (the “Site”). If you are a copyright owner, or are authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the site by email to [email protected]. Please include at least a link (url) of the location of the copyright infringement on the website so that it may be removed.

13. Non-Compete Clause

We have the right to refuse new accounts from the employees of companies already purchasing leads from us for a period of up to 150 Days. This includes those employees setting up their own companies and or switching to a different company. After a 150 day waiting period we will review potential new accounts and if all documents are submitted properly the account will be accepted. This protects our existing lead buyers while at the same time allows those who want to start a new company the legitimate ability to do so after a waiting period.

14. Modification of Terms & Conditions

www.holiday247.inreserves the right to change the terms, conditions, and privacy policy. The User is responsible for regularly reviewing these terms and conditions.

15. Applicable Law

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Nagpur, Maharashtra India.

This agreement and our performance of it is subject to the law, and we will comply with the law and with legal authorities regarding your use of this site and your information. Any rights not expressly granted herein are reserved.

Marketplace Platform for Facilitating Travel Contracts

The Site is a platform that Users utilize to meet and interact with one another for entering into Travel Contracts. Holiday247 is not and cannot be a party to or control in any manner any Travel Contracts between the Site’s Users.

All commercial/contractual terms are offered by and agreed to between Buyers (travelers) and Sellers (travel agents) alone. The commercial/contractual terms include without limitation price, payment methods, payment terms, date, cancellation, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Holiday247  does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.

You acknowledge that through this Site, Holiday247 merely provides a platform which enables you to have access to various travel services offered by the Sellers. It is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer.

Holiday247 (including its directors, officers, employees, agents and their respective successors, heirs and assigns) shall not be or deemed to be responsible or liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Site or for any lack or deficiency of services provided by any person (including any airline, travel agent / tour operator, hotel, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available on the Site.

Holiday247 does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose to deal with on the Site and use Your best judgment in that behalf.

Holiday247 shall not be liable for delays or inabilities in performance or non-performance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such event, the user affected will be promptly given notice as the situation permits.

Tour Operators
  • Users can use the Site to book packages that are being offered by operators on the Site.
  • Operators are required to agree to the terms and conditions listed in the Operator Terms and Conditions before providing services on the Site.
  • Because Holiday247 does not control interactions among between Users and packages or other persons or companies, and because Holiday247 cannot guarantee the true identity, age, nationality of Service users, and because Holiday247 has limited control, if any, over the quality, safety, morality, legality, truthfulness or accuracy of various aspects of the Service you agree that you bear all risk and you agree to release us (and our officers, directors, shareholders, agents, employees, affiliates, subsidiaries, and third party partners) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, now and in the future, arising out of or in any way connected with your use of the Service, your Third Party Transactions, and/or our resolution of any disputes among users. You further waive any and all rights and benefits otherwise conferred by any statutory or non-statutory law of any jurisdiction that would purport to limit the scope of a release or waiver.
Operator Terms and Conditions
  • Operators providing packages through the Site agree to the following terms and conditions in addition to the other terms and conditions listed in these Terms of Use and individual contracts signed, which will continue to apply to them as Users of the Site:
  • You warrant that the packages offered by you on the Site are legitimate, within the scope of all Indian and other local and international applicable law, and that all of the offers and contents laid down by you with respect to your packages are true in all respects. Holiday247 shall not be liable to independently verify/certify any information offered by you on the Site.
  • You agree to exclusively use Holiday247 and the Site for the purposes of offering these packages and agree not to, under any circumstances, solicit in any manner, Users of the Site and offer packages to them outside the usage terms and contractual arrangements of the Site. In the event that Holiday247 determines that channels other than those offered by it on the Site are used to solicit Users and offer Packages, such Operator’s account may be immediately cancelled. You hereby agree to bear any and all costs and damages associated with such non-contractual solicitation outside the terms of the Site.
  • Operators must carry and present to the User booking a package an original, authorized, Government issued Proof of Identity (such as Driver’s License, Voter ID Card or Passport) if requested for by Holiday247 or the User.
  • In the event that the package is not delivered fully i.e. services as promised in the package are not delivered, by the operator upon the Booking of the package, Holiday247 reserves the right to, inter alia, unilaterally cancel the Package, forfeit the fee payable to such operator for the package and penalise the operator for quantifiable damages for reimbursement of all costs associated with such package and related costs. Repeated mis-delivery by operators may also lead to a unilateral cancellation and expulsion of such operator from the Site without prior notice.
  • In the event of a claim or dispute raised by a User booking a package with regard to such package, Holiday247 reserves the right to withhold the payment payable to the operator till such reasonable time as it may take for Holiday247 to verify such claim or dispute as the case may be, and if on the basis of facts and evidence perused by Holiday247 it is found that the claim or dispute raised by such User is valid, Holiday247 reserves the right to forfeit the fee payable to such operator for the package and penalise the operator for quantifiable damages for reimbursement of all costs associated with such package. Repeated claims and disputes against operator may also lead to a unilateral cancellation and expulsion of such Operator from the Site without prior notice.
  • Operator agree that the packages offered by them on the Site are contracts entered into by them with Users as independent contractors and in no event shall there be a partnership, employment or agency relationship between the operator and Holiday247.in  Site. The Site shall act exclusively as a medium and aggregator for operators and Users to interact at their own risk and liability.
  • All liability for contracting with a User and conducting a package vests exclusively and at all times, with the operator. In no event shall Holiday247 be liable for any costs, damages, injury or claims associated with your booking/conducting a package offered on the Site or shared with Holiday247 via mail / any written communication.

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